When something happens
You should not be searching email for a claims number.
Add each household policy once. When a pipe bursts, a windscreen cracks, or a vet asks for cover, open this app: insurer, policy number, 24-hour line, excess.
- 1Copy the claims number off the schedule or renewal email.
- 2Put the excess in writing. It is the figure people forget.
- 3Add the renewal date so auto-renew does not sneak past.